Appealing Disciplinary Outcome Decisions (England & Wales)
Appealing a disciplinary outcome is a fundamental element of a fair workplace procedure. Whether the sanction imposed is a written warning, final written warning, demotion or dismissal, the appeal stage is not a mere formality. It forms part of the overall fairness assessment and will be scrutinised carefully by an Employment Tribunal.
This article examines the legal framework, common grounds of appeal, procedural requirements, tactical considerations and relevant case law concerning appeals against disciplinary decisions in England and Wales.
The Legal FrameworkThe Acas Code of Practice on Disciplinary and Grievance Procedures provides that employees should be given the right to appeal against disciplinary decisions. Although there is no freestanding statutory right to appeal in every case, a failure to offer or properly conduct an appeal may render a dismissal unfair and can result in an uplift of up to 25% in compensation where the Code has not been followed.
An Employment Tribunal assesses the disciplinary process as a whole. The appeal is not treated as separate from the original hearing; rather, it forms part of the overall decision-making process. A flawed first hearing may be remedied by a fair and thorough appeal. Conversely, a defective appeal can undermine an otherwise defensible dismissal.
The “Band of Reasonable Responses” TestIn unfair dismissal claims, tribunals consider whether the employer’s decision fell within the band of reasonable responses open to a reasonable employer. This principle applies equally to the conduct and outcome of the appeal process. The fairness of the appeal is therefore central to the ultimate legality of any sanction imposed.
What Can Be Appealed?- The finding that misconduct occurred.
- The severity or proportionality of the sanction imposed.
- Procedural irregularities in the disciplinary process.
- Alleged bias or lack of impartiality.
- Inconsistency when compared with similar cases.
- New evidence that was not available at the original hearing.
It is common for an employee to accept that misconduct occurred but contend that the sanction imposed was disproportionate.
Common Grounds of Appeal- Failure to follow the employer’s own disciplinary policy.
- Breach of the Acas Code of Practice.
- Failure to provide relevant evidence in advance.
- Denial of the statutory right to be accompanied.
- Insufficient investigation or evidential deficiencies.
- Sanction that is excessive or inconsistent.
The appeal should, wherever possible, be heard by a manager who is senior to and independent from the original decision-maker. The process must be impartial. In smaller organisations this may present practical difficulty, but employers must nevertheless strive to ensure fairness. In some circumstances, external HR support may be appropriate.
Review or Re-Hearing?An appeal may involve either a review of the original decision or a full re-hearing of the evidence. The appropriate approach depends on the grounds raised. Where serious procedural defects are alleged, a re-hearing may be necessary to ensure fairness.
Right to Be AccompaniedEmployees have a statutory right to be accompanied at an appeal hearing by a trade union representative or a workplace colleague. A failure to permit accompaniment can give rise to separate claims and may also contribute to overall procedural unfairness.
Can a Sanction Be Increased on Appeal?The Court of Appeal in McMillan v Airedale NHS Foundation Trust [2014] IRLR 803 confirmed that an employer may not increase a disciplinary sanction on appeal unless there is an express contractual or policy provision permitting this. The purpose of an appeal is protective, not punitive. Increasing a sanction without clear authority risks rendering the process unfair.
Time Limits- Internal appeal deadlines are commonly five working days.
- Employment Tribunal time limits are unaffected by the appeal process.
- In dismissal cases, claims must usually be brought within three months less one day of termination.
Employees must therefore avoid waiting for an appeal outcome where limitation is approaching.
Tactical ConsiderationsAn appeal may be appropriate where an employee wishes to remain employed, seeks to correct procedural injustice, or intends to preserve a clear paper trail. In some circumstances, appealing may assist with settlement negotiations. However, a successful appeal that cures procedural defects may reduce the prospects of a successful unfair dismissal claim. Each case requires careful assessment.
Ms T, a senior administrator with twelve years’ unblemished service, received a final written warning after inadvertently sending confidential information to the wrong internal recipient. She immediately reported the error and cooperated fully with the investigation. On appeal, she argued that the sanction was disproportionate and inconsistent with previous similar cases within the organisation. The appeal was heard by a senior director not previously involved. After reviewing comparable precedents and considering mitigation, the sanction was reduced to a first written warning.
Mr R, a warehouse supervisor, was dismissed for alleged gross misconduct following a workplace altercation. The initial disciplinary hearing failed to provide full witness statements in advance and allowed insufficient preparation time. Mr R appealed on procedural grounds. The appeal manager conducted a full re-hearing, disclosed all evidence, permitted further questioning of witnesses and carefully reconsidered the facts. The dismissal was upheld following this comprehensive process. When Mr R brought an unfair dismissal claim, the Tribunal concluded that although the original hearing had been flawed, the appeal process remedied the defects and the dismissal was fair.